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September 28, 2007



I SOOOOOOOO agree with you. Where were the parents raising some of these people in the public? Have they ever heard of common courtesy or Emily Post? I was raised to smile and acknowledge everyone politely. I also managed a restaurant hostesses and server staff for many years and ALWAYS taught them that the customer really did come first ~ DO NOT walk by someone without at least saying "hello" or "someone will be right with you". Some of my servers used to complain about tips not being what they should be and their customers were 'difficult' and I always told them that their service probably wasn't what it should have been to earn a better tip. I'd ask them what they did to make their customers meal a more enjoyable experience so they would be less 'difficult'. The servers that took that as a challenge and changed their attitudes became better servers and made more money and they (servers AND customers)were happy. I believe in Pay it Forward, starting with a smile and acknowledgment. So today I'm acknowledging you and hoping the next person you encounter smiles and at leasts says hello.

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